The information sent to Tinta nos Nervos, Lda.through its website, e-mail or any other means, will be treated with the utmost confidentiality and in accordance with the applicable European or national legislation.

Information to data subjects

All personal data collected will only be necessary for the purposes for which they are intended, namely for the processing of orders, deliveries and technical and commercial contacts related to them, as well as other legitimate purposes for the commercial relationship between both parties. In addition, the customer may actively indicate whether he authorizes the use of personal data previously provided or others that he may add or modify for other duly identified purposes, such as sending newsletters or other types of commercial contacts.

Exercising the rights of data subjects

The information collected will be kept until the customer decides to change or remove it, except in situations where the law or other current rules determine specific deadlines (for example the data used for the issuance of invoices, equipment warranties, registration of services provided, payment information, etc.).

The customer, through our website or by any other form of contact that can confirm their identity, will always have access to their personal data and the possibility of deleting, updating or limiting them. Changes will be made immediately when made on our website or as quickly as possible when requested by other means.

The data subject will have, whenever requested and under the terms of the legislation in force, the right to the portability of their personal data and others associated with them, such as their registration of orders and shipments.

Consent of data subjects

The consent of the data subjects will be obtained or updated for each purpose for which they are intended, always requiring affirmative action on their part.

Nature of the Data

The data collected by our platform is not sensitive and is therefore not subject to specific conditions for its processing.

Documentation and Registration

Our electronic platform maintains an internal record of all personal data processing activities and respective consents. This record, in addition to the personal data of the customer in question, may contain other personal data related to it, such as personal data of the employee responsible for processing the data or even of other customers, so its consultation is not free and will be allowed only after internal analysis and in the cases provided for by law.

Subcontracting

The personal data collected will not be made available to third parties, except when duly authorized to do so and/or to comply with legal or legitimate requirements of the commercial relationship. We may thus, for example, pass personal data such as address and contact details to a carrier, in order to allow the delivery of an order or provide financial information to a bank entity for processing a payment.

Security and Data Processing Processes

We guarantee all measures within our reach to keep our databases secure, preventing theft, integrity failures, destruction, accidental or unlawful loss and alterations and unauthorized disclosures or access to data.

We inform you, however, that, as the Internet is an open medium, your data may eventually be intercepted by third parties, in which case it is not our responsibility to protect the data while it passes through any means external to our platform.

Notification of Security Violations

All security breaches that result in a risk to the rights of the data subjects will be immediately reported to the competent authorities, as well as to the respective data subjects.

Governing Law

Our database complies with the conditions imposed by the General Data Protection Regulation, by law 67/98 and other applicable legislation.